WebPlatform brings together the everyday tools businesses use to manage customer enquiries, appointments, marketing campaigns and online sales. Businesses can use CRM and lead management to keep track of enquiries, organise email and WhatsApp follow-ups, and manage appointment-based services. WebPlatform also supports website and ecommerce workflows, including WordPress and WooCommerce integrations. The goal is to make customer follow-ups easier to manage and help businesses spend less time switching between separate tools.

Updates

Announcement

Bringing more customer workflows together in WebPlatform

One thing we keep coming back to while building WebPlatform is how much time businesses spend moving between tools just to follow up with a customer. An enquiry comes through the website, an appointment needs confirming, or someone needs a reminder after a campaign. These are small tasks individually, but keeping track of all of them gets difficult as a business grows. We're continuing to bring these workflows closer together through customer management, appointment booking, email and WhatsApp campaigns, and ecommerce integrations. There's still plenty to improve, and feedback from businesses using these workflows is always useful. Explore WebPlatform: https://webplatform.co.in/